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GenAI
Insurer automates claims triage with governed GenAI
45% faster triage99% policy compliance
Client overview
A property insurer processed thousands of unstructured claim documents daily.
The challenge
Manual document review created backlogs and inconsistent decisions.
Our solution
SWASE RAPID deployed a retrieval-grounded assistant with human-in-the-loop review.
Results
Triage time nearly halved with full auditability on every AI-assisted decision.
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